[5 Fixes] Merkury Headphones Bluetooth Not Working

Having Bluetooth headphones/air buds without any issues is impossible. Today or tomorrow, users will face issues with their Bluetooth headphones without any doubt. There are several brands that manufactured quality full wireless headphones, and Merkury is one of them.

Are you having an issue with your Merkury headphones? Are the Bluetooth of the wireless headset/air buds not working? If the answer is yes then this article will help you find solutions to your problem. In general, the headphone’s Bluetooth stops working when there is a signal issue or the device is dead.

Let’s begin!

Reasons Why Bluetooth Not Working in Merkury Headphones?

Before solving any problem, a must thing you should know is what is causing the problem. You have to find out the exact culprit in the first place. Otherwise, you will lose in a loop and end up throwing the thing in a trash bin and by a new one.

So, you should find out which is causing the Bluetooth not to work on your merkury headphones. There are several culprits behind this.

• The headphone is connected to another device.
• Your device is connected to another wireless headphone.
• The battery of your Wireless headphone is drained out.
• Incompatible devices.
• Pairing issue.
• Backdated firmware.

You should check them one by one to solve the issue.

How to Fix the ‘Merkury Headphones Bluetooth Not Working’ Issue?

Here, we’ve provided the solution that will make your Merkury headphones Bluetooth workable.

Method 1: Check Your Device and Headphone Connectivity Status

Most of the time, it can be seen that the host device is connected to other headphones or the headphone is connected to another host device. At that time, it is not possible to connect them. For this reason, check the connectivity status of both the host device and the headphones.

Method 2: Check Battery Health Condition

If the headphone’s battery drained out, it won’t connect to your host device. There will be a connectivity issue, so before connecting, do check the battery health of your Merkury headphone. Charge the headphone and try again to connect them to your host device.

Method 3: Download the Official Application and Update the Firmware

Many users have solved this issue by updating their headphone’s firmware. Download the merkury cw007 firmware and update it. Now check whether the issue is solved or not.

Method 4: Pairing Issue

If there are pairing issues in your both host device and Merkury headphones, then it won’t work. To solve this,

• Step 1: Go through the Bluetooth settings on your host device.
• Step 2: Navigate into the Storage option and clear the Caches.
• Step 3: Remove the Merkury headphones from the pairing list.
• Step 4: Reset your Merkury headphones, on the headphone you’ll find a dedicated switch to do this.
• Step 5: Now, try to pair them and see whether the headphones Bluetooth is working or not.

Method 5: Incompatible Device

As technology is evolving, the wireless network is updating too. Nowadays, most Bluetooth-supported devices are coming with Bluetooth 5.0 or more than this. If your host device doesn’t have the capability to connect to the Bluetooth 5.0 version, then the headphone Bluetooth will not work.

So, check your host device’s Bluetooth capability first.

There is another trick, don’t turn your headphones Bluetooth first, sometimes it causes the non-connectivity issue. Always turn on the host device’s Bluetooth first and after that turn on your Merkury headphone’s Bluetooth.

If all the fixes fail then you need to contact the shop around you and if you have a warranty then claim that and replace it with a new one.

Frequently Asked Questions (FAQs)

Why is my Merkury wireless headset not turning on?

There can be two scenarios. The first one is, the battery is drained out and the second is, your wireless headset’s battery is dead. To check it, take a volt meter and connect them to the battery, if the voltage is seeming abnormal then you will need to replace them.

Why is Bluetooth not finding devices?

The main reason for this case is, the pairing settings are being changed. There is an option for visibility, if it’s turned off then it is not possible to find out by any devices. So, check with pairing visibility settings and try after changing the settings.

Conclusion

Most of the time, it’s just a pairing issue. other than that, you should check the battery indicator. And if none of the solutions work, it’s possible that your headphones or the other device is not compatible. Read the user manual that came with your headphones to find out the list of compatible devices. Thanks for reading.