Blue Parrot B250 XT Troubleshooting – A Troubleshooting Guide

Blue Parrot B250-XT is one of the popular Bluetooth headsets because of its excellent noise-canceling feature. However, many users of this headset face issues with connectivity and power.

If you are also facing problems with your Blue Parrot B250 XT device, then this article is just for you. We will explain all the possible issues that are reported by most users and provide you with the most effective solutions.

So, without surfing here and there looking for the troubleshooting methods for Blue Parrot B250 XT, let’s read by the end of this article.

Troubleshoot Blue Parrot B250 XT

The most common issues that are reported by the users of Blue Parrot B250 XT are:

1. The device won’t turn on.
2. The headset isn’t pairing with their mobile device.
3. Issues with the headset while connected to an Android phone.

Troubleshoot 1: Blue Parrot B250 XT Won’t Turn On

If your Blue Parrot B250-XT is not turning on, then you need to do the followings:

• First, you need to ensure that the battery of the headset is fully charged. Recharge the headset using a power adapter for at least 5 hours.
• Once the battery is fully charged, press and hold the power button until the red light starts blinking or the pairing mode is on.
• If the headset still won’t turn on, you may need to reset the headset.

Troubleshoot 2: Blue Parrot B250 XT Won’t Pairing

If your Blue Parrot B250-XT is not pairing with your mobile device, then do the followings:

• Turn OFF the Bluetooth on your phone then turn the Bluetooth ON again.
• Restart your mobile device.
• Restart the Blue Parrot headset.
• Try to pair your Blue Parrot headset with another mobile device to find the problematic device.
• If the fault is with the headset, then reset the headset as instructed in the first segment of this section.
• If you still cannot connect your headset to your mobile device, contact customer support.

Troubleshoot 3: Issue with Blue Parrot B250-XT Headset While Using Android Device

If you are facing issues with your Blue Parrot Headset while connecting it to your android phone, then follow the steps below:

Step 1: Open your Phone’s Settings.

Step 2: Navigate to Apps > Apps & Notification > System Apps.

Step 3: Select Bluetooth or Bluetooth Share.

Step 4: Tap Storage and select Clear Cache.

Step 5: Restart your phone.

If you can’t find the Bluetooth app on your phone, then follow the alternative method below:

Step 1: Go to Settings > Connected Devices > Connection Preferences > Bluetooth

Step 2: Turn on Bluetooth, click Blue Parrot B250-XT from available devices, and tap Forget Device.

Step 3: Tap again on Blue Parrot B250-XT, enter the default password “0000”, and pair again.

Note: The process of clearing the Bluetooth cache may differ depending on the model of the Android phone. You can try searching on the internet for “clear Bluetooth cache (Your phone model)”.

If you still cannot connect the Blue Parrot Headset, then you may need to update the firmware.

Troubleshoot 4: Update Firmware on Blue Parrot B250 XT

Follow the steps below to update the firmware of your Blue Parrot B250 XT headset from the connected device:

Step 1: Open the Blue Parrot App on your device.

Step 2: Tap the Menu Icon from the upper-left corner of the app.

Step 3: Tap Update Firmware and follow the on-screen instructions.

If you can’t find the Update Firmware option under the Menu of the Blue Parrot app, then the firmware of the app is up to date.

Bonus Tip

Almost all software-related issues can be fixed by resetting the device. So, let’s first know how to reset your headset.

Here are the steps to follow to reset the device:

Step 1: Turn on the device.

Step 2: Press and hold the Volume up button and Volume Down button simultaneously until you hear two low tones.

Step 3: When the headset has been reset, it will automatically enter pairing mode. So, you don’t need to enter pairing mode manually. Just delete the previous pairing from the device that you want to connect to the headset and re-pair.

Now you know how to reset your headset, let’s discuss the common issues below and find the actual solution to these issues.

Frequently Asked Questions (FAQs)

Why Is My Blue Parrot Headset Not Working?

There can be several reasons why your Blue Parrot headset may not work. It can happen due to a low or dead battery, or a bug with the headset. If the headset is turning on but can’t pair with other devices, then the Bluetooth cache can be the culprit. All the troubleshooting methods are given in this article to fix your headset.

How Do I Unfreeze My Blue Parrott Headset?

If your Blue Parrot headset freezes, then press and hold the BlueParrot ^TM Button and the Volume Down Button simultaneously for 6 to 10 seconds until the Multi-function Button starts flashing the purple light twice. After this, the headset will go to pairing mode automatically and you will need to pair your device with the headset again.

What Is the Multi-Function Button on A Blue Parrott Headset?

The Abbreviation for the “Multi-Function Button” on the Blue Parrot headset is MFB. You can go to Multipoint Mode by pressing the MFB button on your Blue Parrot headset. The Multipoint Mode allows you to connect and switch between two Bluetooth devices. However, the blue Parrot device needs to be paired with those two devices from the outset to allow the device to switch between them.

How Do I Put My B250 XT in Pairing Mode?

While your headset is turned off, press and hold the MFB button for 10 seconds until the red and blue lights start flashing alternatively on both sides or two then four rising tones. If the Blue Parrot device blinks red and blue lights alternatively, it means the device is in pairing mode.

Why Is My Blue Parrot Headset Flashing Red?

If your Blue parrot headset flashing Red LED indicator light, then it informs you that the “Battery of the device is Low”. In this case, you need to connect the charger to your headset and recharge the battery.

Conclusion

All the possible troubleshooting methods for Blue Parrot B250 XT headset are described in this article and we hope you’ve found this guide helpful in troubleshooting issues with your Bluetooth headset. If none of the above methods help you fix your headset, then contact Blue Parrot customer support and they will provide you with more accurate solutions. If you have any other issue with your headset that isn’t mentioned in this article, feel free to ask for the fix in our comment section and we will try to reach you as soon as we can. Thanks for reading.